Using a Temporary ON/OFF Zone for Hot Water Control (When Temperature Probe Fails)

If the Hot Water Temperature Probe has failed, you can maintain control of your hot water by creating a temporary ON/OFF zone and assigning your Receiver Unit or Electric Switch to it. This allows the system to continue operating while you await a replacement probe.

Step 1: Create a Temporary ON/OFF Zone

• Go to the My House sub-menu.

• Click Create New Zone.

• Enter a name for the new zone (e.g., Hot Water ON/OFF).

• Click Create.

Step 2: Remove the Receiver Unit or Electric Switch from the Original Zone

• Open the Zone Setup for the original Hot Water Zone.

• Scroll to Zone Devices.

• Click the bin icon next to the Receiver Unit or Electric Switch to remove it from the zone.

NOTE: This will leave an error message in the system related to the missing probe. We do not recommend deleting the original zone unless the error message causes significant inconvenience.

Step 3: Assign the Channel Receiver to the Temporary Zone

• In the new Hot Water ON/OFF zone, click Assign Device.

• Locate the device number (usually printed on a sticker on the device).

• Select the Receiver Unit or Electric Switch and click Assign Devices.

Step 4: Once the Temperature Probe is Functioning Again

• Remove the Receiver Unit or Electric Switch from the temporary zone and reassign it to the original Hot Water Zone.

• Make sure the Temperature Probe is also correctly assigned to the Hot Water Zone.

• Delete the temporary zone by selecting it, going to Zone Setup, and clicking "Delete This Zone".