Wireless Radiator Valve (C) Flat Battery

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7455

Step 1

The batteries are flat in the Genius Radiator Valve and the valve will have stopped working altogether. The screen should light up/display a temperature when the button is pressed, if there is no reaction the batteries are dead.

Remove the battery cover. Do this by placing a fingernail at the bottom of the battery cover, pulling the catch up (in the direction of the screen) and compressing the slit next to the catch. The battery cover hinges at the screen end of the valve.

Step 2

Remove the 2 x AA batteries, (note the orientation of the batteries, one is up and one is down).

Wait 30 seconds before putting in the new batteries.

Rechargeable batteries should not be used as their voltage is too low (1.2v not 1.5v).

Step 3

Put in the 2 new AA batteries, take note of the orientation shown on the screen.

Step 4

Select the Genius Radiator Valve with the flat battery

The Doctor will ask you to select the relevant device

Step 5

The Doctor will communicate with the device

Step 6

Wake up the Genius Radiator Valve by short pressing one of the arrow buttons once.

Step 7

The Doctor will check that the device is configured correctly

Step 8

Put the battery cover back on, starting at the top.