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Wireless Radiator Valve (C) Battery Leak

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7462

Step 1

Batteries can leak if they are left fully depleted whilst in a device, irrespective of the battery type.

The app provides a warning when the device starts to report a low battery and on the Room Sensor this warning can be displayed for over a month, to help prevent this from happening. We recommend getting replacement batteries when the low battery warning is first displayed to avoid batteries leaking and damaging the device. As the batteries leak only then the device is not properly maintained, devices which are damaged due to leaking batteries are not covered by the warranty as no manufacturing fault has occurred with the device.

In the unlikely event that this does happen, we recommend that you get a contact cleaning solution and some emery cloth to clean the terminals.


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