This article is an excerpt from the Genius Hub Doctor, which is built into the App.
These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.
To access the Doctor, click here
Solution ID: 7702
Step 1
Make sure that the Room Thermostat is in the same room as the Genius Hub.
Ensure there are working batteries in the Room Thermostat.
Step 2
Now the Genius Hub needs to get ready to remove the device.
The Doctor will remove the device
Step 3
Turn the Room Thermostat back over so the screen is facing you.
When the backlight turns off (the screen goes dim), press & hold the top left button for 3 seconds and the antenna will appear on the screen.
The green light will stop flashing when the device has been removed successfully. If the green light continues to flash, press the button again.
The Doctor will communicate with the device