How to - Reset or change the username / forgot the password

Created by Simon Turner, last modified by Alasdair Woodbridge on 2017-10-25

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If you would like to change your username or password or have forgotten your user name or password, follow the steps below.

Reset forgotten password

Visit Genius Password Reset
Enter your username
You will receive an email (to the address that you entered when registering the system), containing a link.
The link will be valid for 24 hours. Click the link and you will be prompted to enter a new password.

Change username / password

Visit Genius Update Details
You should already be logged on so put the new details in where required
You can now choose to change your user name & password / your contact details / the hubs location from the tabs along the top of the page

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