If you would like to change your username or password or have forgotten your user name or password, follow the steps below. Reset forgotten password- Visit Genius Password Reset
- Enter your username
- You will receive an email (to the address that you entered when registering the system), containing a link.
- The link will be valid for 24 hours. Click the link and you will be prompted to enter a new password.
Change username / password- Visit Genius Update Details
- You should already be logged on so put the new details in where required
- You can now choose to change your user name & password / your contact details / the hubs location from the tabs along the top of the page
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