Wireless Motion Sensor Flat Battery

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7605

Step 1

The batteries are flat in the Wireless Motion Sensor and the sensor will have stopped working altogether.

Take the Motion Sensor from its magnetic mount. Remove the back cover of the Motion Sensor by twisting the two halves a small amount so the solid dot and hollow dot are next to each other.

Pull the back of the Motion Sensor away from the body, you may find a thin, flat screwdriver helps to separate the two halves.

Step 2

Remove the CR123 battery by pushing it lightly against the spring.

Wait 30 seconds before putting in the new battery.

Step 3

Put in the new CR123 battery.

The light will flash once every second for 30 seconds.

Return the cover, push the halves together until the solid and hollow dots meet. Now twist a small amount until the two solid dots are next to each other.

Step 4

Select the Motion Sensor with the flat battery

The Doctor will ask you to select the relevant device

Step 5

The Doctor will communicate with the device

Step 6

Wake up the device by pressing the button on the back of the sensor once.

Step 7

The Doctor will check that the device is configured correctly

Step 8

Return the Motion Sensor to its magnetic mount.