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Smart Plug (E) Include

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7250

Step 1

Plug the Smart Plug into the wall socket within 2 meters (line of sight) of the Genius Hub (and turn the socket on).

The red light will flash once every second.



The Doctor will search for the new device


Step 2

Ready to add the new Smart Plug.
Press the button and hold it down for approximately 5 seconds, at which point the light under the button will change.
The box below will change to say 'Device Found' when the Smart Plug starts adding, before displaying the device ID.

If the box does not update in 30 seconds, again press the button and hold it down for approximately 5 seconds.

The Doctor will test for communication with the device


Step 3

The device needs to be detected by the hub one more time

The Doctor will search for the new device



Step 4

Press the clear red button 3 times in within 1.5 seconds.

The flashing red light stops flashing when the device has included successfully.


On success, the Smart Plug has been assigned a number, write this number on the side of the device.


The Doctor will communicate with the device


Step 5

Now you need to finish the steps here and then add the Smart Plug to a corresponding zone on the app if you want to control when it turns on, so you can control other things such as lights.

If the Smart Plug is plugged in and powered on at the wall, then it will always boost the signal.

The light on the front indicates the status of the switch inside the Smart Plug. If the light on the front is on then whatever you plug into the Smart Plug will turn on, if the light is off then what you plug into the Smart Plug will turn off, the light does not affect the boosting of the signal.

The Doctor will ask you to select a zone


Step 6

The Doctor will create the new zone



Step 7

The Doctor will now assign the device to a zone



Step 8

Locate the Smart Plug as necessary.

See the following article for further advice: Positioning the Genius Hub Smart Plugs or Range Extenders

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