How to - Reset or change the username / forgot the password

Created by Simon Turner, last modified by Alasdair Woodbridge on 2016-11-20

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If you would like to change your username or password or have forgotten your user name or password, follow the steps below.

Reset forgotten password

Visit Genius Password Reset.
Enter your username.
You will receive an email (to the address that you entered when registering the system), containing a link.
The link will be valid for 24 hours. Click the link and you will be prompted to enter a new password.

Change username / password

Visit Genius Update Details
Enter your username and password to log in.
You can now choose to change your user name / password / other registration details

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