If you would like to change your username or password or have forgotten your user name or password, follow the steps below.
Step-by-step guide - Reset forgotten password
- Visit https://www.heatgenius.co.uk/forgot-password
- Enter your username
- You will receive an email (to the address that you entered when registering the system), containing a link
- The link will be valid for 24 hours. Click the link and you will be prompted to enter your new password.
Step-by-step guide - Change username / password
- Visit https://www.heatgenius.co.uk/update-details/
- Enter your username and password to log in
- You can now choose to change your user name / password / other registration details