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Excerpt

If you see a code on the valve that is not a temperature then there is may be a problem.

Image Added

The error codes are as follows:

  • E1 - Front temperature sensor has a problem
  • E2 - Back temperature sensor has a problem
  • E3 - Motor has a problem

  • E5 - communication error - Restart

In every case restart the valve by removing the batteries and putting them back in after 30 Seconds. The valve screen should display 21 and the

E5

E message should not return unless the valve

is out of range. (See articles about smart plugs)

definitely has a problem.

If the E5 error persists see the article: How to - Position the Smart Plugs.

For error codes E1, E2 & E3 Please E3 persist please contact Heat Genius if the valve is under warranty for a replacement.

 

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