The Genius Hub is on your home network and is protected by the firewalls set up on your broadband Internet router.
You register the Hub with a username and password - please ensure that you choose a strong password, and do not give the password out. Heat Genius staff will not ask you for your password.
When you are on your Home network, your device (phone / tablet / desktop PC) communicates with your Hub directly. No traffic passes over the Internet, or outside of your local network.
When you access the system remotely, by default a HTTPS connection is made to the Heat Genius server. If you are using a web browser, you can ensure that the connection is secure by checking that you can see the 'green bar' in the address bar:
All data that passes between your Hub and the Heat Genius server is sent over an encrypted TLSv1.2 (which is the latest industry standard cryptographic protocol) channel, which means that the information sent can only be understood by the server and the Hub, and also guarantees that the Hub is communicating with a real Heat Genius server.
The whole system is also audited by external 3rd party security experts, in what is known as 'penetration testing', in order for us to be confident that the overall system is secure.
You register the Hub with a username and password - please ensure that you choose a strong password, and do not give the password out. Heat Genius staff will not ask you for your password.
When you are on your Home network, your device (phone / tablet / desktop PC) communicates with your Hub directly. No traffic passes over the Internet, or outside of your local network.
When you access the system remotely, by default a HTTPS connection is made to the Heat Genius server. If you are using a web browser, you can ensure that the connection is secure by checking that you can see the 'green bar' in the address bar:
All data that passes between your Hub and the Heat Genius server is sent over an encrypted TLSv1.2 (which is the latest industry standard cryptographic protocol) channel, which means that the information sent can only be understood by the server and the Hub, and also guarantees that the Hub is communicating with a real Heat Genius server.
The whole system is also audited by external 3rd party security experts, in what is known as 'penetration testing', in order for us to be confident that the overall system is secure.