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There are two ways of accessing your Genius Hub system, depending if you are using an Android/Apple device or a computer.

On an Android/Apple device

On a mobile device (such as a smart phone or tablet), you can download the Genius Hub app from the Apple App store or Android Play store. Click on one of the icons below to be directed to the relevant app download page.

The app is available on Android versions v4.0 and above, and iOS v8 and above.

On a web browser

On a computer, or a device not running Android/Apple you should access your system via our web app. This is found at: www.geniushub.co.uk/app

If you bookmark this exact link www.geniushub.co.uk/app and not the page that the web browser immediately sends you to, then you should always be able to log onto your system this

Logging onto your system for the first time

To log onto your system for the first time:

  1. Load the app from your mobile device or go to the web app.
  2. One the Welcome page, in the username field, enter the 8 digits found on the underside of the Genius Hub. This is your temporary username and you can change it to something more memorable once you have logged in.
    1. Enter only the letters or numbers, not spaces.
    2. This field is not case-sensitive.
  3. Leave the password field blank (when you choose your own username, you will also set the password you wish to use on your system).

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