The following explains how to re-add an existing Wireless Radiator Valve (Genius Valve) to a Genius Hub.
If you have an existing Genius Valve it will need to be factory reset before it is connected to a Genius Hub.
First, take the Genius Valve back to the Genius Hub (the part that is connected to your internet router) so it is within 1 meter of the Genius Hub with nothing in between.
This video shoes how to remove and refit the Genius Valve.
Remove the battery cover. Do this by placing a fingernail at the bottom of the battery cover, pulling the catch up (in the direction of the screen) and compressing the slit next to the catch. The battery cover hinges at the screen end of the valve.
Ensure there are new batteries in the Genius Valve and they are correctly oriented.
Note: both of the springs are at the top of the valve but one battery points up and the other points down.
Replace the battery cover, starting at the top.
Now the hub needs to get ready to add the device.
On the app tap on Menu, then Settings and then Devices. Now tap on 'Include device' and follow the prompts on the app.Press and release the middle (o) button.
The letters or numbers on the screen of the valve are not important at this point.
The screen backlight should quickly flash, then slowly flash, then stop flashing when the device has included successfully.
On success, the Genius Valve has been assigned a number, write this number on the side of the device.
The success or failure of the inclusion will be displayed on the app.If not already re-install the Genius Valve onto the radiator.
Now you need to finish the steps here and then add the Genius Valve to a corresponding zone on the app.
If the valve is controlling a radiator in a room, go to the 'Home Screen', tap on the corresponding zone, tap on 'Zone Setup' (under the menu ••• ), tap on 'Assign Device' at the bottom and choose the Genius Valve which is located in the zone that you are trying to control.
You also need to delete the old Genius Valve from the list of devices as this no longer exists.
Go to the devices page (tap the 'Main Menu', then 'Settings', then 'Devices').
Tap on the ••• and then 'Ping' - this tells the hub that the Genius Valve is not there as it will not reply to the ping.
Tap on 'Remove Dead Node' - this will remove the Genius Valve from the list.
Do not unplug the Genius Hub for at least 30 minutes so the hub has time to save the new settings.