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Warning |
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If you have an existing Generic Z-Wave Device it will need to be factory reset before it is connected to a Genius Hub. See manufacturer's instructions of how to do this. |
Troubleshooting step |
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First power on the device as per the manufacturer's instructions within 2 meters (line of sight) of the Genius Hub. You may need to move the Genius Hub closer to the device, the hub needs to be both plugged into the power and also the internet. If the devices are not close enough together, then use the following steps: 1. Move the Genius Hub closer to the Z-Wave device. The Genius Hub must have power and an Internet connection. This can be done by: a) Using a long Ethernet cable 2. Temporarily wire the Z-Wave device to a plug and short piece of flex so you can power on the Z-Wave device next to the Genius Hub. It is recommended that this is done by an electrician/heating engineer. Make sure that the Z-Wave device is in a factory reset state and is not linked to any other Z-Wave network. |
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Now the Genius Hub needs to get ready to add the device.
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Follow the manufacturer's instructions for how to put the device into 'include mode'. On success, the Generic Z-Wave Device has been assigned a number, write this number on the side of the device.
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Now pick a zone to assign the Z-Wave device to.
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Troubleshooting step |
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Re-install the device.
First locate the device which has been re-added Genius Hub. You need to use the original ID number of the device, and not the one which it currently has.
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Troubleshooting step |
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First the Genius Hub needs to attempt to communicate with the device once more. This is to ensure that the device is a 'dead node' and so is eligible |
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to be removed from the |
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system in this way.
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Wake the device as per the instructions in the manufacturer's manual.
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Now the device is confirmed as no longer on the system, it can be removed.
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