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If you see a code on the thermostat that is not a temperature then there may be a problem.

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The error codes

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The error codes are as follows:

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  1. Turn off the mains power to the Powered Room Thermostat. After 15 seconds, re-power on the device.
  2. If the error persists, factory reset the Powered Room Thermostat, as per these instructions. Re-include the device.
  3. When the Powered Room Thermostat has restarted/been re-included, if the error has persisted the device has developed a fault and needs to be replaced. Contact Genius Hub if your device is under warranty.

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To fix this, power down the Powered Room Thermostat, and check the connection to the floor probe. It has likely no longer got a good connection and the fitting needs to be tightened up. If this doesn't fix the problem, it is possible the floor probe has become damaged and so needs to be replaced.

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As part of the trial, a A floor sensor is mandatory. If you do not wish to use a floor sensor, install the link provided between the floor sensor terminals.

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