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Warning |
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If you have an existing Generic Z-Wave Device it will need to be factory reset before it is connected to a Genius Hub. See manufacturer's instructions of how to do this. |
Troubleshooting step |
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First power on the device |
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as per the manufacturer's instructions |
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within 2 meters (line of sight) of the Genius Hub. You may need to move the Genius Hub closer to the device, the hub needs to be both plugged into the power and also the internet. If the devices are not close enough together, then use the following steps: 1. Move the Genius Hub closer to the Z-Wave device. The Genius Hub must have power and an Internet connection. This can be done by: a) Using a long Ethernet cable |
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2. Temporarily wire the Z-Wave device to a plug and short piece of flex so you can power on the Z-Wave device next to the Genius Hub |
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. It is recommended that this is done by an electrician/heating engineer. Make sure that the Z-Wave device is in a factory reset state and is not linked to any other Z-Wave network. |
Troubleshooting step |
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Now the |
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Genius Hub needs to get ready to add the device. |
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Troubleshooting step |
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Follow the manufacturer's instructions for how to put the device into 'include mode'. On success, the Generic Z-Wave Device has been assigned a number, write this number on the side of the device. |
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Troubleshooting step |
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Re-install the device.
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Now pick a zone to assign the Z-Wave |
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Go to the 'Home Screen', tap on the corresponding zone, tap on 'Zone Setup' (under the menu ••• ), tap on 'Assign Device' at the bottom and choose the Generic Z-Wave Device which is wired to or is located in the zone that is trying to control.
You also need to delete the old Generic Z-Wave Device from the list of devices as this no longer exists.
Go to the devices page (tap the 'Main Menu', then 'Settings', then 'Devices').
Tap on the ••• and then 'Ping' - this tells the hub that the Generic Z-Wave Device is not there as it will not reply to the ping.
Tap on 'Remove Dead Node' - this will remove the Generic Z-Wave Device from the list.
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device to.
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First locate the device which has been re-added Genius Hub. You need to use the original ID number of the device, and not the one which it currently has.
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First the Genius Hub needs to attempt to communicate with the device once more. This is to ensure that the device is a 'dead node' and so is eligible to be removed from the system in this way.
Wake the device as per the instructions in the manufacturer's manual.
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Now the device is confirmed as no longer on the system, it can be removed.
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