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| Warning |
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If this is an existing Electric Relay it will need to be excluded from any other network before it is connected to a Genius Hubfactory reset, as per these instructions. |
| Troubleshooting step |
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Power on the Electric Relay* within 2 meters (line of sight) of the Genius Hub. You may need to move the Genius Hub closer to the Electric Relay, the hub needs to be both plugged into the power and also the internet, you can temporarily wire the Electric Relay to a plug and short piece of flex so you can power on the Electric Relay next to the Genius Hub. *It is recommended that this is done by an electrician/heating engineer. |
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