Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. The measured temperature: This  This is the current temperature in the zone, and is displayed in any room where the devices in the zone feed the temperature back to the app (such as zones with a Room Sensor or Thermostat).
  2. The set temperature: The  The temperature the zone is currently controlling to. 
  • The pre-heat symbol will be lit up when the zone is heating due to the pre-heat settings. For more information on pre-heat, please see the the 'Setup pages' chapter chapter.
  • The occupancy symbol shows when occupancy is detected in a zone. For more information on Footprint Mode, see the the 'Footprint Mode' chapter chapter.
    • In On/Off rooms, only the current state of the devices in that room is displayed.

...

  • Override: This allows you to override multiple rooms to the same temperature and to the same time, in one action. To override zones from the My House page:
    1. Select which zones you would like to override, then click Next. You can choose just one zone or multiple zones. To select all of the zones, click on the link at the top of the list.
    2. Select the temperature to you wish to set in the selected zones, and click Next. This temperature can be higher or lower than the schedules temperature in the zone, so you can use this feature to turn the heating off early if you are leaving the house earlier than usual.
    3. Choose the how long the override is to affect the selected zones, and click Finish. This can be set from just 5 minutes to 24 hours, and so can be used so give the room a boost on those colder days or turn the heating off if you are going out for the day.
  • Restore: This action cancels either the Override or the Off action which is set in the zones and reverts the selected zones back to their previous mode. This means that if you turn your heating to 'Off' over the Summer, you can just click 'Restore' to put your heating back on for the Winter.
  • Off: This action turns all of your your heating zones (not On On/Off type zones - such as Hot Water / Lamps / etc) to Off mode. Zones in this mode will not be affected by a manual override of the My House thermostat.

...

  • G icon
    • Everything is communicating as normal. 
    • This is what should be shown the majority of the time you are using the app.
  • G icon with Amber  with Amber spinner
    • The app is currently attempting to sync the latest data. 
    • This is likely to be shown when the app is first launched, or clicked on after being minimised. The app will be refreshing the connection and data shown on the screen.
    • To save data, many of the setup pages do not collect data on a regular interval, but instead only do it when a setting has been changed. If you are on a setup page for a long period of time, the icon may turn amber until the page is navigated away from.
    • This may also be shown if you have poor signal and the data on the app may be out of date until the app re-establishes connection.
  • G icon with Red cross
    • The connection has dropped and changes on the app will not affect your heating until the connection is established.
    • This is likely to occur when either your Hub or Device does not have a working internet connection. Check that the device you using to view the app has a working internet connection. If so, you may need to power-cycle the Genius Hub.
    • If you are using the local/IP connection from an Android/iOS device, the Hub can no longer be found on the expected IP address for the network.

...

  • Heating indicator:  shows whether the zone is requesting heat. 
    • If the indicator is is blue, the zone is up to temperature and not calling for heat. 
    • If the indicator is is orange, the zone is trying to heat up and so calling for heat (or on if it is an On/Off room). 
  • Mode icon: shows the current heating mode for the zone. 
  • Measured temperature: for zones with a measured temperature, the current temperature of the zone is displayed on the zone list. 
  • Pre-heat symbol: this will be lit up when the zone is heating due to the pre-heat settings. For more information on pre-heat, please see the the Setup page chapter.
  • Occupancy symbol: shows when occupancy is detected in a zone. For more information on what the various states of the symbol are, see the The zone pages.

Anchor
MainMenu
MainMenu
Main menu

...

From the menu you can access the following options:

  • Your username: For  For more information, see the chapter 'Making the system your own'.
  • Settings: View information and settings about devices on your system
  • Manual: Access  Access this manual from within the app.
  • Feedback: For  For more information, see the chapter 'Troubleshooting and issues'.
  • About: Contains  Contains technical information about the platform the device is being ran on and the version of the app you are using.
  • Weather: Shows  Shows the current weather data for the registered post code. This is the same weather data that is used by the app for some features and updates every few hours.

...

There are 3 levels of notification in the System Tile:

  • Error: these are for when part of the system is no longer working, such as a device has lost communication due to a dead battery.
  • Warning; These are lower priority messages, such as warnings that a battery is low and will run out soon.
  • Information: These are notifications, such as for new software updates for your Genius Hub.

Image RemovedImage Added

To resolve the issue:

  1. Click on the Systems tile and it will list any outstanding issues for your system.
  2. Click on the arrow to the (question) to the right of the notification,  which will send you to the Doctor to help guide you through how to fix the problem.

...

To expand your system to control more devices, you'll start by creating a new zone to add the devices to.

Image Removed

To create a new zone:

  1. Click on the 'Create New Zone' in the My House sub-menu
  2. Enter the name of the zone you are creating
  3. Select the type of control you require, such as On/Off if you are adding a Smart Plug, or Radiator if you are controlling a new room with Genius Valves. 
  4. Click 'Create'
  5. Follow the instructions in displayed on screen
Info

An explanation of each type of control is displayed under the drop-down box to help you choose make the right typechoice.

Only 1 zone per room is required, so a room with 2 Genius Radiator Valves only needs 1 zone to be created on the app and both radiators will be controlled to the same schedule.

...

Setup pages allow you to change the configuration of a zone, such as its name, what devices are assigned to it and enable extra features such as pre-heating. For more information, please see the chapter on the the Setup Pages.

Customising the Interface

...