Skip to main content
Skip table of contents

Electric Switch Factory Reset

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7104

Step 1

Factory resetting a device removes it from any Genius Hub and removes any custom settings. It does not require a Genius Hub to power powered on/in communications range.

First, ensure the Electric Switch is wired in and powered on.

Remove the white front cover from the Electric Switch using a flat bladed screwdriver. Push the screwdriver into the slot on the underside of the cover and flex the slot out slightly to release the white cover.


Step 2

Press & hold the Include and Boost buttons on the front for 5 seconds.

When the Electric Switch has been successfully factory reset, the red light underneath the Include button will slowly flash showing that it is not connected to any network.


Click here to add the Electric Switch to this Genius Hub

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.