The following explains how to remove a 'dead node' from the system, which appears when a device has been re-added to the system.
When a device has been factory reset, or has been re-added to the system it leaves behind a 'dead node' which is no longer used. This uses the device's previous number but no longer communicates with the Genius Hub and is likely to create an error on the home page. To avoid future confusion and to remove potential errors from showing on the system, these should be removed. |
First locate the Electric Switch which has been re-added Genius Hub. You need to use the original ID number of the device, and not the one which it currently has.
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First the Genius Hub needs to attempt to communicate with the Electric Switch once more. This is to ensure that the device is a 'dead node' and so is eligible to be removed from the system in this way.
Ensure the Electric Switch is communicating with the Genius Hub by removing the front cover from the Electric Switch and pressing the button underneath the cover. |
Now the device is confirmed as no longer on the system, it can be removed.
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