To see the status of the devices on your system, there is a summary page which provides more detailed information along with some options for fixing problems.

To reach the Devices page:

  1. Click on the Main Menu in the top right-hand corner.
  2. Click on Settings.
  3. Click on Devices.

Understanding the summary

Device List

Each of your devices is listed out, along with the zone the device is assigned to and the time since it last communicated. 

Icons

The current state of the switches is shown as a red or green dot to say whether the switch is currently on or off.

The current battery level for battery powered devices is also shown, with the icon changing colour as the battery drains.

On tablets and desktop a second icon will appear showing the measured temperature from any relevant devices. This appears to the left of the battery icon.

Sorting the list

Many times when viewing the Devices page you will have a specific task in mind, such as do any devices have low batteries or wanting to check all of one device type (e.g. Room Sensor). You can easily re-order the list, by clicking on the the re-order icon at the top-right of the page. This will display a list of the options:

Order by:

Quick Action

To add extra components to your system, click on the 'Include device' button found in the Quick Actions bar at the bottom of the page. This will take you through to the Doctor to add the device to your system. For more information, see the 'Adding New Devices' Chapter.

 

Sub-menu

For each device, there is a number of actions which can be carried out. These can be found in the device sub-menu.

Device Details

If you click on the name of any device, the row will expand to show you the current details of this device. Many of these details are the same as the summary for that device displays, but a few new ones may also be displayed:

Genius Radiator Valve

Valve Hidden Offset

In zones with multiple Radiator Valves or a Radiator Valve and a Room Sensor it is possible that both devices may not read the same temperature. This occurs as the Room Sensor is placed in a sensible location (e.g. chest height on an internal wall) whereas the Radiator Valve is likely to be near the floor, under a window or behind some furniture. If the Radiator Valve is misreading the temperature then it can be adjusted using this hidden offset.

It is called a hidden offset as the Radiator Valve will continue to show the the same setpoint on the screen as the app, but in the software on the valve it will adjust the setpoint.

To adjust the Valve Hidden Offset for a Radiator Valve:

  1. Find the number of the Radiator Valve from the relevant Zone Setup.
  2. From the Home Screen, click on the Main Menu.
  3. Click on Settings, then Devices.
  4. Select the Radiator Valve from the list.
  5. If the Radiator Valve needs to control to a higher temperature to match the temperature measured by the Room Sensor set a positive Valve Offset. If the Radiator Valve needs to control to a lower temperature, set a negative Valve Offset.
    For more information, see this article

Valve Responsiveness

If a Genius Radiator Valve is being installed on a radiator which is over-sized for the room, it can cause the radiator to heat up too quickly for accurate control. If this is the case, the Genius Radiator Valve can be 'slowed down' so the heating does not overshoot the set temperature.

To adjust the Valve Responsiveness for a Radiator Valve:

  1. Find the number of the Radiator Valve from the relevant Zone Setup.
  2. From the Home Screen, click on the Main Menu.
  3. Click on Settings, then Devices.
  4. Select the Radiator Valve from the list.
  5. The default value is '1' which is the fastest response. To slow down the heating of the radiator, move the slider to the right for a higher value. It is recommended to move the slider by a couple steps at a time and monitor the results for the next few days.

Powered Room Thermostat

Temperature Offset

If the Powered Room Thermostat is installed in some conditions it can mis-read the temperature (such as in a hollow wall in flats causing it to detect the temperature behind the wall, not in the room). If the Powered Room Thermostat is misreading the temperature then it can be adjusted using this slider.

To adjust the Valve Hidden Offset for a Powered Room Thermostat:

  1. Find the number of the Powered Room Thermostat from the relevant Zone Setup.
  2. From the Home Screen, click on the Main Menu.
  3. Click on Settings, then Devices.
  4. Select the Powered Room Thermostat from the list.
  5. If the Powered Room Thermostat needs to control to a higher temperature set a positive offset. If the Powered Room Thermostat needs to control to a lower temperature, set a negative offset.

Screen Brightness

The LED brightness on the Powered Room Thermostat can be adjusted for the room it is placed in. In a conservatory or a room with bright sunlight the screen may need to be set to a high brightness to be able to see it clearly. In a bedroom however it is likely that the brightness will need to be turned down, or even turned off when it is not being interacted with. The setting which can be changed is the brightness when the device is not being interacted with; when a button is pressed it always goes to full brightness.

To adjust the Screen Brightness for the Powered Room Thermostat:

  1. Find the number of the Powered Room Thermostat from the relevant Zone Setup.
  2. From the Home Screen, click on the Main Menu.
  3. Click on Settings, then Devices.
  4. Select the Powered Room Thermostat from the list.
  5. If you want the screen brightness to be brighter all of the time, increase the percentage. If you want the screen to be dimmer, set a lower percentage. If it is set to 0%, the screen will be off until a button is pressed on the device.