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Solution id
IssueDescThe Doctor says: The dual channel receiver channel is assigned to too many rooms
ID30

Troubleshooting step

One of the channels of the Dual Channel Receiver has been assigned to 2 or more zones. This will stop the Dual Channel Receiver working properly and may mean rooms heat unexpectedly or do not heat up at all.


Troubleshooting step

Select the Dual Channel Receiver which has been incorrectly assigned.

Doctor macro placeholder
Optionsmin="1" max="1" skip-on-meta-data device-type-filter="dcr" assigned-device-filter
MacroNamedevice-selector

The number for the Dual Channel Receiver may be on the side of the device.

Doctor custom buttons
StartStepIndex1



Troubleshooting step

The Dual Channel Receiver is assigned to the following rooms. Please select the one room you wish to control.

Doctor macro placeholder
Optionsmin="1" max="1" skip-on-meta-data="false" invert-selection filter-on-meta-data="nodeAssigned"
MacroNamezone-selector

The correct zone to be controlled may be on the label inside the door of the Dual Channel Receiver.

Doctor custom buttons
StartStepIndex1


Troubleshooting step

The Hub will now unassigned the Dual Channel Receiver from the incorrect zones.

Doctor macro placeholder
MacroNameunassign-node

The success of the action will be displayed on screen.

Doctor custom buttons
StartStepIndex2