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Troubleshooting step

In order to adjust the temperature that the troublesome valve is controlling to you can apply a 'hidden offset’ to it.

  • To reduce the heat provided by the Genius Radiator Valve (if the valve is under-reading the temperature) put in a larger value (move the slider to the right).
  • To increase the heat provided by the Genius Radiator Valve (if the valve is over-reading the temperature) put in a negative value (move the slider to the left).

To help guide your adjustment, you can look at the charts for that zone; the difference between the red line (measured temperature)and the green line (set temperature) is the amount you want to apply.

  • If the red line (measured temperature) is above the green line (set temperature), the valve is over-reading the temperature and you will want to move the slider left.
  • If the red line (measured temperature) is below the green Line (set temperature), the valve is under-reading the temperature and you will want to move the slider right.4

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To apply the adjustment:

Go to the 'Menu' then 'Settings'

Select 'Devices'

Select the Genius Radiator Valve in the room you want to adjust

Go to 'Valve Hidden Offset'

Set your adjustment as described above

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