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Solution id
IssueDescThe Doctor says: The new Wireless Room Thermostat needs to be included
ID8

The following explains how to add a new Wireless Room Thermostat to a Genius Hub.

...

Troubleshooting step

First, remove the thermostat Room Thermostat from its backplate.

Make sure that the Room Thermostat is within 2 meters (line of sight) of the Genius Hub (the part that is connected to your internet router).

Turn the thermostat Room Thermostat over, so the screen is facing away from you and pull out the plastic tab to connect the battery, or insert new batteries.

Troubleshooting step

Now the hub Genius Hub needs to get ready to add the device.

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MacroNamestart-inclusion

On the app tap on Menu, then Settings and then Devices. Now tap on 'Include device' and follow the prompts on the app.

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OnLoadstartInclusionRequest
StartStepIndex1

Troubleshooting step

Turn the thermostat Room Thermostat back over so the screen is facing you.

Press the top left button and it will quickly flash green and the antenna will appear on the screen.

The green light will stop flashing when the device has included successfully.

On success, the Room Thermostat has been assigned a number, write this number on the side of the device.

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Options device-type="wrt"
MacroNamevalidate-inclusion

The success or failure of the inclusion will be displayed on the app.

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wave
custom-buttons
StartStepIndex1

troubleshooting-step

Now pick a zone to assign the Room Thermostat to.

Doctor macro placeholder
Optionsshow-create-new-zone-option allow-user-skip skip-text="Don't assign right now" max="1" filter-on-meta-data="nodeassignable"
MacroNamezone-selector

See Chapter 13 of the Manual for full guidance on assigning the channel to a zone. To create a new zone to assign it to see step 5 otherwise skip to step 6.

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StartStepIndex3

Troubleshooting step
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MacroNamecreate-room

See the 'Create new zone' section under Chapter 13 of the Manual for guidance on how to create a new zone.

 

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StartStepIndex3

*** Verification Test to ensure new node ID & hash = WRT-C hash ***
Troubleshooting step
Doctor macro placeholder
Optionsnode-index="0"
MacroNameassign-node

To ensure check the channel has been correctly assigned open the zone's page, tap "Zone Setup" under the menu and check the channel is listed under "Zone Devices".

 

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StartStepIndex3
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OnLoadreadyToIncludeDeviceRequest
StartStepIndex1

Troubleshooting step
Troubleshooting step

Attach the Room Thermostat to a wall in the coldest room of the house if controlling the main source of heating, or attach it in the room that you want to control if controlling an individual zone. See Tips on locating the Room Thermostat correctly.

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Troubleshooting step

Now you need to finish the steps here and then add the Room Thermostat to a corresponding zone on the app.

Z wave placeholder

Assign the Room Thermostat to a zone. See Chapter 13 of the Manual for information on assigning your device/channel to a zone.

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StartStepIndex1

*** Assign device to zone ***

First screw the backplate to the wall in the chosen room. Then fit the Room Thermostat onto the backplate by aligning it and sliding down.

Tips for locating the Room Thermostat correctly:

• At chest height (so it measures the correct temperature).

• On an internal wall (so it measures the correct temperature and is not affected by being on a cold surface).

• Not next to any direct sources of heat (so that it measures the temperature of the zone and is not affected immediately by a heat source in the room).

 

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