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Troubleshooting step

The batteries are flat in the Genius Radiator Valve and the valve will have stopped working altogether.

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Remove the battery cover. Do this by placing a fingernail at the bottom of the battery cover, pulling the catch up (in the direction of the screen) and compressing the slit next to the catch. The battery cover hinges at the screen end of the valve.

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Troubleshooting step

Select the Genius Radiator Valve with the flat battery

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Optionsmax="1" skip-on-meta-data device-type-filter="wrv"
MacroNamedevice-selector

The old number for the Genius Radiator Valve may be on the back of the device.

 


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Troubleshooting step


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MacroNameupdate-values

Your system will take around a day to update with your devices values and for any errors to clear.

 


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StartStepIndex3

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Troubleshooting step


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MacroNamevalidate-battery-level

The Genius Hub will check the battery level to ensure that the new battery level has been reported by the device.

 


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StartStepIndex4

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