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| Troubleshooting step |
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Sometimes a Genius Radiator Valve can think the room it is situated in is warmer than it is, or indeed cooler, which usually happens when the valve is located in either a draughty or a tight space i.e. behind a heavy curtain, behind a large piece of furniture or close to a doorway. The Valve Hidden Offset feature is one way to deal with any discrepancies that you may have noticed; for example if you have multiple valves in the same room, you may have noticed that one radiator turns off sooner than another which could be a cause of where the valve is located; or you may have noticed that the room never appears to reach the target temperature you set on the app.  Image Added
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| Troubleshooting step |
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First locate the radiator valve in the room you want to adjust. | Doctor macro placeholder |
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| Options | device-type-filter="wrv" assigned-device-filter skip-on-meta-data max="1" |
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| MacroName | device-selector |
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| The number of the Genius Radiator Valve may be located above the battery cover |
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| Troubleshooting step |
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 Image RemovedIn order to adjust the temperature that the troublesome valve is controlling to you can apply a an 'hidden offset’ to it.
• To reduce increase the heat provided by the Genius Radiator Valve (if the valve is under-reading the temperature) put in a larger value (move the slider to the right). • To increase reduce the heat provided by the Genius Radiator Valve (if the valve is over-reading the temperature) put in a negative value (move the slider to the left).
To help guide your adjustment, you can look at the charts for that zone; the difference between the red line (measured temperature)and the green line (set temperature) is the amount you want to apply.
• If the red line (measured temperature) is above the green line (set temperature), the valve is over-reading the temperature and you will want to move the slider left.
• If the red Line line (measured temperature) is below the green Line line (set temperature), the valve is under-reading the temperature and you will want to move the slider right. 4 z-wave-placeholder
| Doctor macro placeholder |
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| MacroName | valve-temperature-offset |
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| To apply the adjustment:
Go to the 'Menu' then 'Settings'
Select 'Devices'
Select the Genius Radiator |
Valve in you want you want to adjust
Go to 'Valve Hidden Offset'
Set your adjustment as described above |
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wave-placeholder | 1 | *** Macro to provide list of WRV devices and allow 1 to be selected. Then show the slider for the hidden offset ***
| Troubleshooting step |
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Wake up the device by short pressing one of the arrow buttons once. |
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Your system will take around a day to update with your devices values and for any errors to clear
| Z wave buttons placeholder |
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| OnLoad | updateValues |
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| StartStepIndex | 2 |
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*** Verification Test to ensure messages queued either offset has been changed / queue has decreased ***
| MacroName | validate-valve-temperature-offset |
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| The Hub will check that the new offset has been accepted by the Genius Radiator Valve |
Note: If you have multiple Genius Radiator Valves in one room, you can select individual adjustments for each radiator. |