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Why can't I login after an update?

If  ExcerptIf you are unable to login with your login details or you are logged in but cannot see any zones, this is because of a temporary glitch caused by the app not linking to your new hub software correctly. Panel

How to fix this:

If you are logged in:

• Log out of your Genius Hub app by clicking the 'Main Menu' and then the username and 'Logout'.

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For Apple (iOS)

:

• Press the Home button two times quickly. You'll see small previews of your recently used apps.
• Swipe left to find the app you want to close.
• Swipe up on the app's preview to close it.

For Android:

• Open the Applications tab and tap Settings, and next tap Applications.
• Tap Manage Applications. In the list of running applications, select the application you wish to close and tap Force Stop.

Now just re-launch the app and you should be able to log in again.