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Troubleshooting step

The batteries are low in the Wireless Room Thermostat and they will probably only last for another few weeks before the thermostat stops working altogether.

Gently slide the thermostat up about one centimetrecentimeter.

Pull the thermostat away from the wall, leaving the backplate attached to the wall.

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Troubleshooting step


Doctor macro placeholder
MacroNameupdate-values

Your system will take around a day to update with your devices values and for any errors to clear.

 


Doctor custom buttons
StartStepIndex3

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Troubleshooting step


Doctor macro placeholder
MacroNamevalidate-battery-level

The Genius Hub will check the battery level to ensure that the new battery level has been reported by the device.

 


Doctor custom buttons
StartStepIndex4

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