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Below is a list of the R&D projects that we will be taking on and considering for the next 6 months to 2 years. This is not an exhaustive list and we may choose to add in new projects or drop projects as the business dictates.
Long term projects:
Battery life investigation
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This means refactoring some of the low level code to make the system more reliable. We know that very occasionally a hub will lock up when there is a deadlock in the threading. We introduced more threading to make the hubs faster and we're ironing out a few of the kinks now which have crept in, and this will be implemented into each hub upgrade as the improvements are made.
Short term projects:
Investigating 'Spurious overrides'
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We never plan to take away any features that customer’s have on their hubs when they purchased their system, but currently email and phone support is not sustainable as it is. We don’t think that we should expect a customer who purchased a hub many years ago and has never contacted us, or a customer who has purchased a hub recently, to be subsidising a customer who purchased the system 7 years ago who phones us and asks for help with low water pressure in their boiler, or an explanation of how to change the batteries in a valve for example. So moving forward in 2020 we will be charging a small licence fee for email and phone support, should you want it after the 3 months free period post installation expires. We will also be rolling this out to new features that are currently in Beta test at the moment, but this will be optional to all customers and it will be kept separate to the support licence. So, if you want the new features that have been developed after your system was purchased but not the support you only need to pay for the new features. Any critical updates for security and bug fixes will be included for free and will not be part of the licence.
Upcoming projects:
Customisable Deadband
This has been a requested feature - we’ve listened and we’re working on including this into the system to help reduce the chances where customers have issues with their boilers running when the valve is closed, and they are not wanting to use the Valve Hidden Offset.
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Improvements to pre-heat and footprint schedules over midnight
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