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Troubleshooting step

Select the Room Sensor with the flat battery

Doctor macro placeholder
Optionsmax="1" skip-on-meta-data device-type-filter="wrs"
MacroNamedevice-selector

The old number for the Room Sensor may be on the back of the device.

Doctor custom buttons
StartStepIndex32


Troubleshooting step


Doctor macro placeholder
MacroNameupdate-values

Your system will take around a day to update with your devices values and for any errors to clear.

 

Doctor custom buttons
StartStepIndex42


Troubleshooting step

Wake the device by pressing the black button at the top left of the device once.

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Troubleshooting step


Doctor macro placeholder
MacroNamevalidate-battery-level

The Genius Hub will check the battery level to ensure that the new battery level has been reported by the device.

 

Doctor custom buttons
StartStepIndex43


Troubleshooting step

To return the cover click it in at the bottom of the device and allow it to hinge up until there is a click as the top locks the cover in place.

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