Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Solution id
IssueDescThe Doctor says: The battery needs to be changed in the Wireless Genius Radiator Valve
ID26
Image Removed

Image Added

Troubleshooting step

The batteries are flat in the Genius Radiator Valve and the valve will have stopped working altogether.

Here is a video to show you how to change the batteries.

Remove the battery cover. Do this by placing a fingernail at the bottom of the battery cover, pulling the catch up (in the direction of the screen) and compressing the slit next to the catch. The battery cover hinges at the screen end of the valve.
Image Modified


Troubleshooting step

Remove the 2 x AA batteries, (note the orientation of the batteries, one is up and one is down).

Wait 30 seconds before putting in the new batteries.

Rechargeable batteries should not be used as their voltage is too low (1.2v not 1.5v).
Image Modified


Troubleshooting step

Put in the 2 new AA batteries, take note of the orientation shown on the screen.

Image Modified


Troubleshooting step

Select the Genius Valve with the flat battery

Doctor macro placeholder
Optionsmax="1" skip-on-meta-data device-type-filter="wrv"
MacroNamedevice-selector

The old number for the Genius Valve may be on the back of the device.

 

Doctor custom buttons
StartStepIndex3


Troubleshooting step


Doctor macro placeholder
MacroNameupdate-values

Your system will take around a day to update with your devices values and for any errors to clear.

 

Doctor custom buttons
StartStepIndex4


Troubleshooting step

Wake up the Genius Valve by short pressing one of the arrow buttons once.

...

Image Added


Troubleshooting step


Doctor macro placeholder
MacroNamevalidate-battery-level

The Genius Hub will check the battery level to ensure that the new battery level has been reported by the device.

 

Doctor custom buttons
StartStepIndex4


Troubleshooting step

Put the battery cover back on, starting at the top.