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The following explains how to add a new Smart Plug to a Genius Hub.

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Warning

If you have an existing Smart Plug it will need to be factory reset before it is connected to a Genius Hub.

See here for how to factory reset a Smart Plug.


Troubleshooting step

Now the Genius Hub needs to get ready to add the device.

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On the app tap on Menu, then Settings and then Devices. Now tap on 'Include device' and follow the prompts on the app.

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Troubleshooting step

Plug the Smart Plug into the wall socket within 2 meters (line of sight) of the Genius Hub (and turn the socket on).

The red light will flash once every second.

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Press the clear/red button 3 times in within 1.5 seconds.

The flashing red light stops flashing when the device has included successfully.

 

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On success, the Smart Plug has been assigned a number, write this number on the side of the device.

 

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The success or failure of the inclusion will be displayed on the app.

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Troubleshooting step

Locate the Smart Plug as necessary.

See the following article for further advice: How to - Position Positioning the Genius Smart Plugs