Your new Genius Hub will need to be registered again on our website, and you will need to choose a new username and password because we cannot have duplicate usernames on the system.
The next step would be to exclude all of the devices before including them in your new hub because this association cannot be transferred.
Here are the instructions on how to Factory Reset components.
- How to - Factory reset a Radiator Valve
- How to - Factory Reset a Room Sensor
- How to - Factory Reset Room Thermostat (Danfoss Genius)
- How to – Factory Reset Smart Plug
- How to – Factory Reset Electric Switch
Please see here for all our devices: Factory Reset Devices
* Once they are factory reset you can use the Doctor to add them again, see: Adding New Devices
To create zones and assignments, please see: Zone Setup
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For listening devices, it is slightly more difficult to exclude these and we would recommend sending an email to support@geniushub.co.uk to arrange a call to transfer these over. The new Genius Hub will need to be taken to within 2m of the following devices during the call. This applies to the following devices:
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